Ms. Shathiso Choto is a highly experienced retail banker with over 25 years’ experience in the banking industry. She brings deep expertise across multiple areas of retail banking, having held several senior leadership roles throughout her career.
She has led key functions in customer experience, sales, and distribution, driving performance and enhancing service delivery. Her career has also included international exposure across markets in Asia and Africa, enriching her perspective on customer-centric banking.
Ms. Choto holds a Master of Business Administration (MBA) and a Bachelor of Social Science, both from the University of Botswana. She also holds an Associate Diploma in Banking from the Botswana Institute of Banking.
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She has led key functions in customer experience, sales, and distribution, driving performance and enhancing service delivery. Her career has also included international exposure across markets in Asia and Africa, enriching her perspective on customer-centric banking.
Ms. Choto holds a Master of Business Administration (MBA) and a Bachelor of Social Science, both from the University of Botswana. She also holds an Associate Diploma in Banking from the Botswana Institute of Banking.