Description
To develop, document and Implement effective and efficient business processes within the Bank through research, work-study and internal and external process benchmarking.
Key Responsibilities
- Identification of weakness within processes through research and structured walkthrough.
- Ensure relevancy of policies, processes and procedures through continuous and periodic reviews in relation to policy and process changes.
- Prepare process workflows and carry out analysis of present processes to identify opportunities for enhancements.
- Monitor and report on results achieved through
- Operational Excellence.
- Documentation and standardization of all functional policies and procedure manuals and forms using flow-charting, process mapping, and value stream mapping.
- Coordinate requirements elicitation workshops to refine, validate and prioritize Business Requirements.
Key requirements for this role
- IT Degree or Relevant Business Experience.
- 2+ years’ Banking Experience.
- Working knowledge of data analysis, project management, excellent numeracy and competent use of ICT systems including working knowledge of Excel is essential.
- Experience using a range of research methodologies in the analyses of complex data to identify trends, priorities and emerging themes.
Access Bank (Plc) Botswana provides a competitive package and will offer the successful candidate a salary commensurate with the person’s qualifications and experience.
Closing Date
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